I ordered leather from Siegel to rebind old Shakespeare books for my husband. I am a beginner at this and discovered them as a recommendation on Reddit for great quality and price. They contacted me because they were out of the specific product I ordered, but were able to offer a substitute at no additional cost! They called me right away and shipped my order within the same day. Very friendly on the phone and presented me with a variety of options to resolve this. I will definitely be using them again in the future and am extra glad I went with Siegel for quality leather on this project!